Infrastructure
Management

Daily cleaning and maintenance of the premises

Sanitary maintenance*

Cleaning of all types of facades

Security services and reception

Professional firefighter services

DDD services in accordance with legal regulations

Landscaping and horticultural works**

Winter maintenance service***

Waste disposal coordination

Separation of recyclable waste and recycling

Daily cleaning and maintenance of the premises

Sanitary maintenance*

Cleaning of all types of facades

Security services and reception

Professional firefighter services

DDD services in accordance with legal regulations

Landscaping and horticultural works**

Winter maintenance service***

Waste disposal coordination

Separation of recyclable waste and recycling

*Sanitary maintenance according to predefined cycles or as needed. Environmental approach and use of professional tools and equipment. All cleaning chemicals are environmentally friendly with appropriate certificates of harmlessness and water permits issued by competent institutions of the Republic of Croatia.

**Regular inspection and maintenance of green areas and replacement of ornamental plants by gardeners. Taking measures to prevent damage in case of diseases or pests.

***Cleaning of external handling surfaces, parking lots, and salt spreading on surfaces.

Commercial
Management

Improvement and standardization of service quality

Cost planning and control

Reduction of administrative costs

Optimization of energy consumption

OPEX and CAPEX analysis and recommendations

Management of environmental protection processes and related documentation

Management of the Waste Management Registry of the Environmental Protection Agency

Lease agreement management (negotiation, implementation, renewal)

Procurement management

Coordination of works in Tenant spaces*

Improvement and standardization of service quality

Cost planning and control

Reduction of administrative costs

Optimization of energy consumption

OPEX and CAPEX analysis and recommendations

Management of environmental protection processes and related documentation

Management of the Waste Management Registry of the Environmental Protection Agency

Lease agreement management (negotiation, implementation, renewal)

Procurement management

Coordination of works in Tenant spaces*

*From design to execution of works

Technical
Management

Presence of technical service on the premises 365 days a year

24/7 on-call duty, readiness to respond to interventions within 60 min

Legally mandated inspections and servicing

Specialized servicing

Periodic servicing of complete equipment

Regular checks of system and equipment functionality

Coordination of service activities within the warranty period

Support in processes (Contractual concepts)

Technical documentation (User manuals and documents)

Communication management (Access control, alarm system)

Optimization of technical systems and equipment

Inspection supervision of the facility and associated systems and equipment*

Coordination and monitoring of activities related to defect rectification or repairs

Organization, coordination, and supervision of works carried out by third-party contractors

Maintenance of internal and reporting documentation**

Presence of technical service on the premises 365 days a year

24/7 on-call duty, readiness to respond to interventions within 60 min

Legally mandated inspections and servicing

Specialized servicing

Periodic servicing of complete equipment

Regular checks of system and equipment functionality

Coordination of service activities within the warranty period

Support in processes (Contractual concepts)

Technical documentation (User manuals and documents)

Communication management (Access control, alarm system)

Optimization of technical systems and equipment

Inspection supervision of the facility and associated systems/equipment*

Coordination and monitoring of activities related to defect rectification or repairs

Organization, coordination, and supervision of works carried out by third-party contractors

Maintenance of internal and reporting documentation**

*Supervision includes system operation and adjustment, and continuous system functionality checks.

**Daily inspection, shift handover, daily and monthly reports, infrastructure and equipment deficiencies list.